Healthy World, Healthy Nation, Healthy You

Navigating the Health System

Navigating the Health System

gidImage-12-065557

Navigating the Health System It Takes More Than Breadcrumbs…to get through the maze

shutterstock_111238718The concept of patient navigation has emerged as a way of characterizing the experiences of consumers in health care….patient navigation is defined as “the process(es) by which patients and/or their health caregivers move into and through the multiple parts of the health care enterprise in order to gain access to and use its services in a manner that maximizes the likelihood of gaining the positive health outcomes available through those services.” This term began with cancer treatment to that those with cancer would have a partner, often a nurse, to help them through the many phases of treatment. This concept has grown to other areas of care.

shutterstock_74416855Given the highly fractured …nature of the U.S. health care sector, this process is fraught with challenges for most consumers, …especially those who are sick, stressed, busy with their everyday lives or otherwise disadvantaged in taking on the tasks involved.

For patients to get timely, appropriate,affordable and quality care, they must be able to navigate the health care system.When it is too burdensome, patients and their caregivers respond by delaying or failing to get needed care or by seeking care in inappropriate but more easily accessible settings, such as emergency departments.Navigation challenges may also inhibit the capacity of certain individuals more than others, which can exacerbate health disparities.This leaves many vulnerable to the clinical consequences of poorly navigated health care.

Retrieved from: Issue Brief: Robert Wood Johnson Foundation. Improving Quality Health
Care: The Role of Consumer Engagement. 2007.:
http://www.academyhealth.org/files/issues/ConsumerEngagement.pdf

shutterstock_150716195Currently the patient navigation model has been expanded to include the timely movement of an individual across the entire health care continuum from prevention, detection, diagnosis, treatment, and supportive, to end-of-life care. Not every patient will have or needs a specified navigator, but all patients need to have coordinated care.

 



A Consumer’s Guide to Moral Courage: An Essential Ingredient for Patient Safety and Quality Care

Vicki  D. Lachman, PhD, APRN, MBE, FAAN
Clinical Professor emeriti
Director, Innovation and Intra/Entrepreneurship in Advanced Practice Nursing
Drexel University College of Nursing and Health Professions
Philadelphia, PA

Continue reading A Consumer’s Guide to Moral Courage: An Essential Ingredient for Patient Safety and Quality Care


Advocacy in Action: Establishing HEAL (Holisitic Enrichment of Adult Living) -Companion Care and Patient Advocacy Services. Bryn Mawr, PA

Arlene D. Houldin, PhD, PMHCNS-BC, ACHPN
Executive Director, HEAL (Holistic Enrichment of Adult Living)
Associate Professor Emerita of Psychosocial Nursing-School of Nursing. University of Pennsylvania, Philadelphia, PA

Continue reading Advocacy in Action: Establishing HEAL (Holisitic Enrichment of Adult Living) -Companion Care and Patient Advocacy Services. Bryn Mawr, PA


The Patient Centered Medical Home, Transforming Delivery of Primary Care

Joseph A Greco, MD, FAAFP
Program Director, Bryn Mawr Family Practice Residency Program
Designated Institutional Officer, Bryn Mawr Hospital

Continue reading The Patient Centered Medical Home, Transforming Delivery of Primary Care


The Advent of the Medical Home-What is It and How Will It Improve Primary Care?

Paul Grundy, MD, MPH
IBM’s Global Director of Healthcare Transformation
President, Patient-Centered Primary Care Collaborative , Washington, DC

Continue reading The Advent of the Medical Home-What is It and How Will It Improve Primary Care?


Effectively Communicating with Family Caregivers-Patient and Family Centered Care at the Hospital of the University of Pennsylvania

Dr. Mary Walton-Nurse Ethicist-Hospital of the University of PA

Mrs. Anita McGinn Natali-Artist, wife, mother, care giver, and advisor, Hospital of the University of Pennsylvania. Philadelphia, PA, Volunteer, National Oral Cancer Foundation

Continue reading Effectively Communicating with Family Caregivers-Patient and Family Centered Care at the Hospital of the University of Pennsylvania


The Affordable Care Act and Transitions in Care-The Main Line Health Experience in Changing the Focus in Care Delivery

Grace Wummer, RN, MSN
Director, Patient Care Coordination
Main Line Health
Bryn Mawr, PA

Continue reading The Affordable Care Act and Transitions in Care-The Main Line Health Experience in Changing the Focus in Care Delivery


Emancipation Proclamation: How Patients and Families Can Take Leadership for their Care within a Hospital Setting and Beyond

  • Victoria L. Rich PhD, RN, FAAN

Chief Nurse Executive, University of Pennsylvania Medical Center. Associate Executive              Director, Hospital of the University of Pennsylvania

Associate Professor, Nursing Administration, University of Pennsylvania School of Nursing .       Philadelphia, PA

  • Mary K. Walton, MSN, MBE, RN

Nurse Ethicist and Director, Patient and Family Centered Care at the Hospital of the University of Pennsylvania. Hospital of the University of Pennsylvania. Philadelphia, PA

Continue reading Emancipation Proclamation: How Patients and Families Can Take Leadership for their Care within a Hospital Setting and Beyond


Leave a Reply

Your email address will not be published. Required fields are marked *

tab
tab
tab